I am an investment immigration customer, does the immigration department has any requirements on the path of fund?
Answer: Yes, the Immigration department does have clear requirements for the capital path of investment clients. The key point is to confirm the process and related materials of the applicant’s overseas entry of funds for residential housing. Therefore, customers must be careful when choosing an exchange institution. The informal local non-registered bank accounts is high in risk, non-compliant, and undesirable.
How to insure the safety of my fund?
Answer: Austang is a professional licensed exchange company registered in Australia, a legal person and a timely licensee. Before operation, we will ask customers to fill out our company's customer agreement, which has legal effect in Australia. For clients with large amounts of funds, we would recommend splitting the funds and operating in stages. After the client's funds are credited to our company's designated account, our company will definitely provide an international remittance form for the payment on the same day, which can be checked in the bank where the payment is made.
Will there be follow-up problems after my funds arrive? Like local taxes?
Answer: No. Every transaction of our company must be reported to the local money laundering department, which is a licensing requirement. Licensed overseas remittance service is a legal business activity. The customer agreement specifies the purpose and withdrawal of the remittance, and the true information of the payee to ensure compliance.
Which currencies can be operated?
Answer: Austang is an international exchange license institution, which can handle all kinds of international business or private business. We can operate most mainstream currencies in the world, except some Middle Eastern countries and African countries, such as: US dollar, Canadian dollar, Euro, Hong Kong dollar, New Zealand dollar, Singapore dollar, British pound, New Zealand dollar, Japanese yen and South Korean won.
How we charge?
Answer: Autang will not charge any additional handling fees, all fees are included in the exchange rate, easy and clear. However, international transfers will have different fees apply for receipt of funds at each receiving bank. The payment is settled on a per-time basis, ranging from US$5-20, which is not our company’s charge.
Can you be sure that the account will arrive the next day?
Answer: If it is a private account, the remittance arrives in next day under normal circumstances; however, if it is a company account, including trust accounts, due to the difference in the distribution approval process and processing time of the head office, the remittance arrives within 24-48 hours.
What are the advantages of using Austang Exchange?
Answer: On the basis of providing an advantageous exchange rate, Austang has a very flexible transaction procedure. For customers who open an account, we can provide online transaction services, which saves times and money, and is safe and fast. The customer only needs to send the transfer certificate to us via mobile phone message or email, then the remittance can be processed immediately after confirmation. The payee can usually receive the remittance on the same day or the next working day.
If I am buying a house in Australia, and the purchase price requires to be credited to the specified law firm trust account, can it be done?
Answer: Yes, Autang has established cooperative relationships with more than 40 real estate law firms throughout Australia. The only thing you need to pay attention to is to provide postscript information when entering the account, such as the names of the project and unit, the specific street number, or the names of the buyer , So that the law firm trust can respond to inquiries in a timely manner.
Does Austang provide foreign exchange services for international trade?
Answer: We can provide exchange services in designated currencies according to customer needs, and we will remit funds directly to the customer's designated national bank account. In general, it will be credited within 1-2 working days.
What is the daily payment transaction volume of Autang?
Answer: There is no limit on our daily transaction volume, and the transaction is issued in real time. Facilitate business trade between Australia and China.